Switching External Attributes on Variations

External attributes link your variations to your integrations. This feature is best used when variation attributes were accidentally merged or imported incorrectly from your integration.

To switch the external attribute, you can follow these steps:

1. Go to the variations page of the product you want to change.
2. Click the Manage Attributes button in the top right-hand corner of the screen.
3. Click on the variation value you want to change.

For example, you have an item variant that has the incorrect attribute Scent: Eucalyptus when it should be Scent: Lavender

In this case, the variation value that you want to change would be Eucalyptus

On the next page, you will want to click on the pencil icon that has the name 'Eucalyptus' Sometimes this will be on more than one reference.

From here, you can see the attribute attached is Eucalyptus. You can then change it so that it is the correct Lavender attribute.

Once you select the correct attribute, click Save.

You can repeat this for any variations that are attached to the wrong external reference.

Need more help?

If you need more help going through this process or understanding this feature, please contact our support team for help.